Privacy Policy

Crosskeys dental practice privacy policy

Crosskeys dental practice provides dental care to the general public via both NHS dental systems and private. To aid provision of quality dental care we provide products and services to individuals, groups and other interested parties.

This privacy policy explains how we use any personal information that we collect when you contact us or use our services.

By providing us with your personal information you accept and consent to the practices described in this policy.

Data controller details

Jonathan Alexander, registered address: Crosskeys Dental Surgery, 15-19 Risca road, Newport, NP11 7BT.

The data controller determines the processes to be used when using personal data,

Data protection principles

In relation to your personal data we will comply with the data protection law. This says that the personal information we hold abut you must be:

  • Processed, lawfully and in a clear, transparent way
  • Collected only for valid reasons. In conjunction with your time as a patient with us.
  • Only used in the way we have told you about
  • Accurate and up to date
  • Kept for as long as necessary in line with its purpose
  • Processed in a way that ensures it will not be used for anything that you are not aware of or have not consented to (as appropriate), lost or destroyed
  • Kept securely

Types of information we hold about you

Personal data means any information about an individual from which that person can be identified. It does not include data where identification has been removed.

Personal data may include:

  • Personal details
  • Family details
  • Lifestyle and social circumstances
  • Financial details
  • Educational and employment status.

Also process sensitive classes of information:

  • Physical and mental health
  • Racial or ethnic origin
  • Religious or other beliefs
  • Sexual life

How information is collected about you

We collect information about you when you register with us as a patient and during your treatment at crosskeys dental practice. We also collect data when products and services are ordered and when information is provided via voluntarily provide feedback. We may also receive data form out-side bodies, for example referrals from other practices.

We keep paper and computer records, paper records may be transferred to our electronic system.

How will we use the information about you? 

We collect information about you to record care provided, process your orders and manage your and account and. We will not pass on your information to other companies for marketing purposes and will only share it internally or externally in order to enable us to carry out the services you have requested.


We would like to send you information about products and services of ours that you may be interested in. You will be asked for your consent to enable us to do this. If you have consented to receive marketing, you may opt out at a later date and you have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please inform us in writing to the practice address or via email

Access to your information, correction and deletion, complaints

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the practice address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You also have the right to ask us to delete the records that we hold about you.

You may also complain about the way that we process your personal data.

If you would like to make corrections, request us to delete the information we hold about you or to complain about the way that we process your personal data please contact the data controller at the practice address.

This privacy policy only applies to crosskeys dental practice and its operations so if you use links from our website to another website you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our website. This privacy policy was last updated on May 24th2018

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

By post:

Crosskeys dental practice
15-19 Risca road,
NP11 7BT

By email: